FAQs

What is inCars™?

inCars is a platform designed to empower used car buyers with easy access to comprehensive listings from various used car platforms and dealers. We are like a specialized search engine for the auto industry and our goal is to streamline the car-buying process, making it efficient and hassle-free.

How does inCars work?

inCars compiles listings of used cars available for sale from multiple platforms and dealers. Our AI-powered recommendations help users find the best deals and models. When you find a car you like, you'll be redirected to the respective platform or dealer's website to complete the purchase, basis their respective procedures, terms and conditions.

What sets inCars apart from other platforms?

inCars offers a one-stop solution for comparing used cars across various platforms and dealers. Our AI recommendations help you make informed decisions. We prioritize transparency, ensuring all data is sourced responsibly and attributed correctly.

Where does inCars get its data?

inCars gathers its data by compiling information from publicly available listings on used car platforms and dealer websites.

How often is the data updated?

We strive to keep our listings up-to-date. Data updates are scheduled based on data availability and source policies. Real-time updates for new and sold inventory may not always be feasible. However, we constantly strive to enhance our systems and improve data accuracy.

Do you own the data and images in the listings?

No, we don't own each individual data point or images. All data and content, including images, related to used car listings are clearly attributed to their original sources, such as the used car platforms and dealers. All listings link to original sources where users are redirected to continue with their search journey.

Does inCars collect my personal information?

inCars only collects essential login information such as your name, email, and phone number. We prioritize your privacy and adhere to strict data protection and security policies to safeguard your information. Please read our Privacy Policy for more information.

How does inCars protect user data?

We take data protection seriously. We only collect publicly available data and adhere to ethical data practices. For more details, please refer to our Privacy Policy.

How do your AI recommendations work?

Our AI analyzes various factors such as customer reviews, car features, performance, pricing, and sales trends to suggest popular car models. However, please note that AI recommendations are based on available data and may have limitations.

Is inCars legally compliant?

We prioritize legal compliance and ethical data practices. We aim to provide Users with valuable information while respecting used car platforms and dealers. For more details, please refer to our Terms of Use and Legal Disclaimer.

Do you have agreements with used car platforms?

We do not have formal agreements with used car platforms and dealers. However, even without formal agreements, we strive to act responsibly in the spirit of providing a trusted used car market ecosystem, where both users and used car platforms / dealers benefit alike.

How does inCars model benefit both the used car platforms/dealers and users?

The used car platforms and dealers expand their market reach through inCars platforms/dealers, increase their customer base, and drive more sales. Used car users save valuable time and effort in searching for their best car, comparing and buying under one roof. Since all transactions are executed at used car platforms and dealers, used car platforms/dealers maintain the integrity of their listings and their platforms/websites.

How do you maintain transparency?

Transparency is at the core of inCars. We openly share our data collection practices, sources, and business model. Our commitment is to empower Users while respecting data ownership and legal considerations

Can I buy a car directly on inCars?

No, currently, inCars does not facilitate direct purchases. When you find a car you're interested in, you'll be directed to the used car platform or dealer's website for the purchase process.

What happens after I choose a car?

Once you select a car, you'll be redirected to the respective platform or dealer's website for further details and the purchase process. inCars does not handle transactions or financial information.

Why should I create an account on inCars?

Creating an account gives you access to premium features that enhance your used car buying experience. You can save your preferences, receive personalized recommendations, and manage your saved listings.

Can I use inCars without an account?

Yes, you can still browse and access basic features on inCars without an account. However, to enjoy the full benefits and personalized experience, we recommend creating an account.

Is my personal information secure?

Yes, we take data security seriously by using modern security solutions and user encryption. Your personal information is protected in accordance with our Privacy Policy and in compliance with the national legal standards.

What are the premium features?

Premium features include personalized recommendations, saved preferences, advanced filters, and the ability to compare multiple listings side by side. These features are designed to make your used car search more efficient.

How do I access premium features?

Once you've created an account and logged in, premium features will be available to you automatically. You can start using them to enhance your search experience.

Do I have to pay any fees or subscription to access premium features?

inCars is currently in its beta stage and early development. We do not have subscription or fee-based models in place at this time. As we establish ourselves, we might explore the possibility of introducing such channels to access premium features. Rest assured, any changes will be communicated to our existing Users viz email/sms.

How can I edit my account information?

Login to your account and navigate to the "Profile" or "Account Settings" section. There, you can edit your account information, including email, password, and preferences.

Can I delete my account?

Yes, you have the option to delete your account. Please note that this action is irreversible and will remove all your saved data, preferences, and history.

What happens to my data when I delete my account?

Deleting your account will remove all your personal data and preferences from our system. Your data will no longer be accessible or used by inCars.

I'm experiencing issues with my account. What should I do?

If you're encountering any issues with your account, such as login problems or access to premium features, please reach out to our customer support by writing to support@incars.com

Can I delete my account?

Yes, you have the option to delete your account. Please note that this action is irreversible and will remove all your saved data, preferences, and history.

How does inCars typically reach out to me?

We categorize our communications into two types: promotional and transactional. Promotional communication pertains to messages about our products, services, promotions, and events, while transactional communication involves essential messages related to your account, orders, or important service-related information.

Can I opt-out of receiving messages from inCars?

Yes, you can opt-out from receiving promotional emails, SMS messages, or WhatsApp messages. If you choose to opt-out from promotional communication, you will no longer receive marketing messages from us.

Why do I receive transactional messages even after opting out of promotional messages?

Transactional messages are critical for the functioning of our services and include important account updates, order confirmations, and service-related notifications. These messages are not impacted by your opt-out preferences because they are necessary to provide you with the services you have requested.